Frequently Asked Questions

Find answers to common questions about Rudra360’s medical products, services, and policies.

FAQs

How do I place an order for medical products?

Visit our Products page, select the items you need, and follow the checkout process. For prescription medications, you’ll need to upload a valid prescription or provide details for verification with your healthcare provider.

What payment methods do you accept?

We accept major credit/debit cards, PayPal, and other secure payment methods. All transactions are processed through encrypted systems for your safety. Check the payment section during checkout for available options.

Can I return or exchange a product?

Unopened, unused products can be returned within 30 days. Prescription medications and certain medical supplies may not be returnable due to health regulations. Please review our Terms and Conditions for details.

How do I track my order?

After your order ships, you’ll receive a tracking number via email. Use this number on our shipping partner’s website to monitor your package’s status.

Do you ship internationally?

Yes, we offer international shipping to select countries. Shipping costs and delivery times vary by location. Please check our shipping policy during checkout or contact Support for details.

How do I submit a prescription?

During the checkout process, you’ll be prompted to upload a valid prescription or provide details for us to verify with your healthcare provider. Ensure the prescription is current and issued by a licensed professional.

What if I receive a damaged or incorrect product?

Contact our Support team within 7 days of receiving your order. We’ll arrange a replacement or refund, subject to our return policy.

How can I learn about job opportunities at Rudra360?

Visit our Careers page to explore open positions and apply for opportunities to join our team.

How do you protect my personal information?

We use industry-standard encryption and security measures to safeguard your data. For details, review our Privacy Policy.

Can I opt out of marketing emails?

Yes, you can unsubscribe from marketing emails by clicking the “unsubscribe” link in any email or contacting our Support team.

Still Have Questions?

Our support team is ready to provide prompt and personalized help for any additional questions.

Contact Support